Protecting Your Consumer Rights And Resolving Motor Vehicle Disputes

Buying a vehicle or purchasing goods and services should give you confidence, not unnecessary stress. Whether you’re dealing with a faulty vehicle, warranty dispute, misleading sales practices, or a consumer law issue, our experienced lawyers provide practical legal advice and strong representation to help you resolve disputes and protect your rights.

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Consumer Law Specialists

Helping consumers resolve disputes with confidence and practical legal support.

Motor Vehicle Dispute Experts

Experienced representation for vehicle purchase, warranty, and dealership disputes.

Practical Legal Guidance

Clear advice to help you understand your rights and legal options.

Confidential Consultation

Discuss your matter privately with an experienced consumer lawyer.

How we help

Consumer law and motor vehicle disputes we handle

Consumer disputes can arise when products or services fail to meet expectations or when businesses fail to meet their legal obligations. Whether you’ve purchased a faulty vehicle, are experiencing warranty issues, or have been affected by misleading or unfair business practices, our lawyers provide practical advice and effective representation to help you achieve a fair resolution.

Faulty Motor Vehicle Claims
New & Used Vehicle Disputes
Dealer Misrepresentation
Consumer Guarantee Claims
Manufacturer Warranty Disputes
Extended Warranty Disputes

Vehicle Repair & Mechanical Disputes
Refund & Replacement Claims
Misleading & Deceptive Conduct
Unfair Contract Terms
Vehicle Finance Disputes
Motor Vehicle Contract Disputes

Australian Consumer Law Claims
NCAT Consumer & Motor Vehicle Proceedings
NSW Fair Trading Disputes
Defective Goods & Services Claims
Consumer Contract Disputes
Vehicle Delivery & Condition Disputes

What to expect

Getting legal advice is easier than you think

Contact our team

Call us or submit an enquiry. During your confidential consultation, we'll take the time to understand your situation, answer your questions, and explain the legal options available to you.

We assess your matter

We'll carefully review your circumstances, explain your legal position in plain language, and recommend a practical strategy based on your goals and the available options.

We work towards the best outcome

Whether your matter is resolved through negotiation, mediation, settlement, or court proceedings, we'll represent your interests with professionalism and keep you informed throughout the process.

Why Avicenna

A local law firm committed to delivering practical legal solutions

Experienced Solicitors

Work directly with experienced lawyers who understand your matter from start to finish.

Personalised Legal Service

We build lasting relationships by providing tailored advice and responsive communication.

Affordable Fixed Fees

Know your costs upfront with zero hidden surprises. We provide transparent pricing.

Clear communication

We explain your options in plain language so you can make informed decisions with confidence.

In their words

What local clients say

Rated 5.0★ on Google (20 reviews)

Your Questions Answered

Learn more about the legal process and what to expect when working with our team.

What are my rights if I purchase a faulty vehicle?

Australian Consumer Law provides protections when a vehicle is not of acceptable quality, is unsafe, or does not match its description. Depending on the circumstances, you may be entitled to a repair, replacement, or refund.

Can I take legal action against a car dealership?

Yes. If a dealership has engaged in misleading conduct, failed to honour consumer guarantees, or breached the terms of your purchase agreement, you may have legal options available.

What if my manufacturer refuses to honour my warranty?

If your warranty claim has been rejected unfairly, we can assess your circumstances and advise you on your rights under Australian Consumer Law and any applicable warranty terms.

Can you help with NCAT consumer and motor vehicle matters?

Yes. We assist clients with preparing, lodging, and representing consumer and motor vehicle disputes before the NSW Civil and Administrative Tribunal (NCAT), where appropriate.

Is my first consultation confidential?

Yes. Your initial phone consultation is confidential and obligation-free, allowing you to discuss your matter and understand your legal options before deciding how to proceed.

Take the first step. It starts with a conversation.

We’ll listen to your situation, explain your options clearly, and work with you towards the best possible outcome.

(02) 9091 3595

Confidential legal advice. Practical solutions. No obligation.

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